New shop information

We have recently moved our shop to a new system, which means that a lot things moved around and won't be where they used to be. 

If you have saved links, or links from Instagram or other sources before the move, you might experience that we are not able to find the product or page you were looking for. 
In this case we advise you to use Search to find what your were looking for. 

Below you will find answers to some of the most frequent questions regarding our new shop. If you do not find the answer to your question, don't hesitate to get in touch with us.

 

Accounts
If you had an account in the old shop it is no longer possible to sign in to it.

You will have to create a new account.
In our new shop an account does not have a password you need to remember.
You simply enter your email address and you receive a code via email you enter to access your account.
Every time you log in, you request a new code. This is to make it more secure for you and for us to store your data and avoid fraud.

Since we have moved to a new system, it is not possible to access order overviews from the old system. If you need any information from a previous order, don't hesitate to contact us.

FABRIC CLUB MEMBERS
If you are a member of the FABRIC CLUB you will already have access to the member benefits when you sign in as described above. 
Please not that the member discount is not applied each product, but it is deducted in the cart and checkout. There is a badge showing for all products included in the member discount.

We have also sent an email to all members with more information about the changes.

 

Products, pricing and shipping
All products, prices and shipping are the same as before. Everything got a 'makeover' but we are still the same METERMETER :-)

We are here to help!
If you encounter any issues, can't find the product you are looking for, or have any questions, don't hesitate to get in touch with us.